VoIP (Voice over Internet Protocol) is a technology that allows users to make voice and video calls over the internet rather than through traditional telephone networks. It converts voice signals into digital data packets, which are then transmitted over an IP network (such as the internet or a private network) and converted back into audio at the receiver’s end.
Simplified. Unified. Integrated.
Powerful business communications suite
Communications is a critical component for everyday business. Cytracom has taken voice communications to the next level by adding mobility, desktop integration, and messaging to allow businesses and their employees to stay in touch at any time and any location.
Built to enable your teams
Plus, we integrate with key business productivity tools to give your teams the flexibility and freedom to communicate on their terms.
Unlimited Calls
Unlimited calling within the US and Canada.
Text Messaging
Rich messaging and collaboration across SMS/MMS and Cytracom Desktop.
Visual Voicemail
Read, listen to and manage voicemail messages from a single screen.
One Number on all Devices
One number for your phone, Desktop, and Mobile.
No Contracts
No long-term contracts or commitments—we earn your business every day.
Call Queuing
Place callers within a queue or line to wait for the next available agent or employee.
Call Recording
Record incoming and outgoing calls to help with compliance and training.
Auto Attendant
Never miss a call with a virtual receptionist for your business.
Local Support
Live answer support dedicated to simplifying voice for customers.
Intuitive, tightly integrated mobile and desktop apps
Cytracom Mobile
Take your business on the go with an IOS or Android mobile app free for every customer.
Cytracom Desktop
Leverage a powerful communications hub for real-time interactions with teams and customers.
Sophisticated Hardware
Free phones, fully warrantied, replaced every 36 months.
Digital Presence Indicators
24 real-time, programmable keys with pagination.
HD Audio
Crystal-clear, high-definition sound for perfect call quality.
LCD Display
Two bright, beautiful LCDs come built-in.
Plug & Play Convenience
Simply plug in to your network’s Ethernet connection.
Benefits of VoIP
Cost Savings:
- Cheaper than traditional phone lines, especially for long-distance and international calls.
Portability:
- Accessible from any device connected to the internet, allowing flexibility for remote work.
Rich Features:
- Offers advanced telecommunication features beyond basic voice calling.
Scalability:
- Easily adaptable to changing business needs.
Integration with Other Systems:
- Works seamlessly with email, video conferencing, and productivity tools.
High Call Quality:
- Provides excellent audio clarity when used with a reliable internet connection.