Bay Area IT Solutions

Service Category: Remote Monitoring

Silver Management

A Silver Level Remote Monitoring and Management (RMM) plan is a mid-tier IT support service offered by Managed Service Providers (MSPs). It provides more comprehensive monitoring, maintenance, and security than a Bronze plan but may not include full-scale automation, 24/7 support, or advanced cybersecurity solutions that a Gold plan offers. Typical Features of a Silver

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Bronze Management

“Bronze Level Remote Monitoring and Management” (RMM) typically refers to a basic tier of IT support services offered by Managed Service Providers (MSPs). This level of service generally includes fundamental monitoring and maintenance but may exclude more advanced features like proactive security, patch management, or 24/7 support. Common Features of a Bronze Level RMM Plan:

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