Network and Infrastructure Management

Bay Area IT Solutions > Managed Services > Network and Infrastructure Management

Network and Infrastructure Management

Network and Infrastructure Management involves overseeing all the hardware, software, systems, and services that support an organization’s IT operations—ensuring everything is secure, efficient, and running reliably. It’s the backbone of IT, covering everything from routers to servers to virtualization.


🌐 What Is Network and Infrastructure Management?

It includes the design, monitoring, maintenance, and optimization of:

  • Network systems (LAN, WAN, Wi-Fi, firewalls, VPNs)

  • IT infrastructure (servers, switches, storage, virtualization, cloud platforms)

  • Connectivity & performance (internet, bandwidth, QoS)

  • Security & access control (firewall rules, VLANs, segmentation)


🔧 Key Areas of Responsibility

AreaExamples
Network ManagementMonitoring traffic, uptime, and performance; managing IP address allocations
Server ManagementPatching, provisioning, monitoring uptime, backup and redundancy
Firewall & SecurityManaging access control lists, intrusion prevention, VPNs
Storage ManagementSAN/NAS setups, cloud storage, redundancy planning
VirtualizationManaging VMware, Hyper-V, or cloud VMs
Cloud InfrastructureProvisioning and managing AWS, Azure, GCP environments
Monitoring & AlertingUsing tools to detect issues proactively (e.g., PRTG, Nagios, Zabbix)
Documentation & Change ManagementKeeping detailed network diagrams and logs of infrastructure changes

🛠️ Common Tools & Platforms

CategoryTools
Network MonitoringSolarWinds, PRTG, UptimeRobot, Nagios
Server ManagementMicrosoft System Center, Cockpit, Webmin
Configuration ManagementAnsible, Puppet, Chef
Cloud & VirtualizationVMware vSphere, Microsoft Hyper-V, AWS EC2
Network Configuration & SecurityCisco Meraki, Fortinet, Palo Alto, pfSense
Infrastructure as Code (IaC)Terraform, AWS CloudFormation

📋 Best Practices

  • Proactive Monitoring – Identify issues before they impact users

  • Redundancy & Failover – Build in high availability for critical systems

  • Document Everything – Maintain clear, updated diagrams and policies

  • Automate routine tasks like configuration backups, alerts, and provisioning

  • Apply Patching & Updates – Regularly update firmware and OS/software

  • Enforce Security Policies – VLANs, ACLs, segmentation, MFA

  • Capacity Planning – Forecast usage and avoid resource bottlenecks


💡 Benefits of Strong Infrastructure Management

  • Minimizes downtime and outages

  • Improves security posture

  • Enables scalability and growth

  • Lowers operational costs through optimization and automation

  • Provides better visibility and control over IT assets