Terms and Conditions for Managed Service Provider (MSP)
Effective Date: July 12, 2024
These Terms and Conditions ("Terms") govern your use of the services provided by Bay Area IT Solutions ("we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, do not use our services.
1. Services
1.1 Description: We provide managed IT services including but not limited to network monitoring, cybersecurity, cloud services, data backup, and IT support.
1.2 Scope: Our services are provided as described on our website and in any agreed-upon statements of work or service level agreements (SLAs).
1.3 Modifications: We may update or modify our services from time to time at our discretion.
2. Fees and Payment
2.1 Fees: The fees for our services are outlined in our pricing structure or as agreed upon in a contract.
2.2 Payment Terms: Payment terms are as specified in our invoices or agreements. Failure to pay may result in suspension or termination of services.
2.3 Taxes: You are responsible for any applicable taxes related to the services provided.
3. Client Responsibilities
3.1 Access: You agree to provide us with necessary access to your systems and networks to perform our services.
3.2 Compliance: You agree to comply with all applicable laws and regulations related to the use of our services.
4. Data Security and Privacy
4.1 Data Protection: We implement reasonable measures to protect your data. However, we are not responsible for breaches of security beyond our control.
4.2 Privacy: Our Privacy Policy governs the collection and use of personal information. By using our services, you consent to our collection and use of such information.
5. Intellectual Property
5.1 Ownership: We retain all rights, title, and interest in our intellectual property, including but not limited to software, systems, and methodologies used to provide our services.
6. Limitation of Liability
6.1 Disclaimer: To the extent permitted by law, we disclaim all warranties, express or implied, regarding our services.
6.2 Limitation: Our liability for any claims arising out of or related to our services is limited to the fees paid by you for the affected services.
7. Termination
7.1 Termination: Either party may terminate the agreement upon written notice if the other party breaches these Terms and fails to cure such breach within a specified period.
7.2 Effect of Termination: Upon termination, you must cease using our services and we may delete any data associated with your account.
8. Miscellaneous
8.1 Governing Law: These Terms are governed by the laws of California, without regard to its conflict of laws principles.
8.2 Entire Agreement: These Terms constitute the entire agreement between you and us regarding the subject matter herein.
9. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- By email: info@bayareaitsolutions.com
- By visiting this page on our website: https://bayareaitsolutions.com/terms-conditions/
- By phone number: 1.707.361.4454
