Managed Services

Managed Services
Managed Services
Managed Services
Managed Services

WORRIED ABOUT LOSING ALL YOUR DATA AND COMPUTER SYSTEMS DUE TO EMPLOYEE ERRORS OR HACKERS

Modern businesses thrive on technology. Securing, supporting, and staying current with that technology is key to operational success.

However, 79% of small- and medium-sized businesses say that they have security issues making them vulnerable to hackers and the growing cybercrime industry.

That’s why 73% of SMB’s agree that managing cybersecurity is important for their business and many are benefiting from Managed Services for data protection, technical support, and industry compliance.

Bay Area IT offers Managed Services solutions including 24×7 monitoring of your information technology needs. We utilize only the latest hardware and software designed to keep your database, operating system and business applications running smoothly round-the-clock, so you can focus on your business.

  • We take the pain and worry away from your computer and IT systems.

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  • Our RAPID response team never sleeps so rest easy knowing we are monitoring your systems.

  • Our proactive virus, malware and ransomware monitoring systems constantly examine all your computer systems taking your security detection and response capabilities to the next level.

PROACTIVE IT MANAGEMENT

Bay Area IT’s intelligent 24×7 remote monitoring and services ensure your systems operate securely and deliver the ROI you expect.

SERVER MONITORING

We utilize active-yet-unobtrusive software to track and analyze your server activity around the clock.

DESKTOP MONITORING

Preventive care proactively monitors and addresses viruses, spyware issues, installing patches, and more — in the background while you remain productive.

NETWORK AND SECURITY ASSESSMENTS

We work around-the-clock to ensure your systems remain healthy, secure and optimized for best performance. And we produce regular, detailed reports on the state and security of your systems to help identify your most effective IT options.

MAINTAIN

Cloud or on-premise, leave everything to us: day-to-day IT management, tech support, and always ensuring you have the latest software, services, and business tools.

MONITOR

Avoid costly downtime with network monitoring and threat detection 24×7. We catch issues before they affect your business — and let you sleep at night.

PROTECT

For every device and server, establish security plans, password rules, and continuous monitoring for employee compliance to keep your business safe.

Managed services refer to the practice of outsourcing specific IT functions or services to a third-party provider, often referred to as a Managed Service Provider (MSP). Organizations typically opt for managed services to streamline their operations, reduce costs, and access specialized expertise that may not be available in-house. Here are some key aspects of managed services:

  1. Scope of Services: Managed services can cover a wide range of IT functions such as network monitoring, cybersecurity, data backup and recovery, cloud services management, help desk support, and more. The specific services offered depend on the MSP and the needs of the client.

  2. Service Level Agreements (SLAs): These agreements define the level of service and performance standards that the MSP must meet. SLAs typically include metrics such as uptime guarantees, response times for issue resolution, and other service-specific benchmarks.

  3. Predictable Costs: Managed services often operate on a subscription or pay-as-you-go model, which helps organizations predict their IT expenditures more accurately. This can be advantageous compared to the unpredictable costs associated with in-house IT management.

  4. Proactive Monitoring and Maintenance: MSPs proactively monitor clients’ systems to identify and address potential issues before they escalate into problems. This approach helps minimize downtime and maintain the reliability of IT infrastructure.

  5. Access to Expertise: MSPs employ specialized IT professionals with expertise in various technologies and domains. This allows organizations to leverage the latest advancements and best practices without having to invest in continuous training or hiring additional staff.

  6. Scalability: Managed services are scalable, meaning that organizations can easily adjust the scope and scale of services as their business needs evolve. This flexibility is particularly beneficial for growing companies or those with fluctuating IT requirements.

  7. Security and Compliance: MSPs often have robust security measures in place to protect client data and ensure compliance with industry regulations and standards. They can also provide guidance and support for cybersecurity strategies and incident response.

Overall, managed services offer organizations a strategic way to enhance their IT operations, improve efficiency, and focus more on core business objectives while leaving specialized IT tasks to experts.